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Saturday, 6 July 2013

Training Module

I'm listed out some of the module/topics included in my training. Although it might not be perfect but the effectiveness is the one thing important. How can retail representatives can change and enhance for present and future.

The Training Module
Introduction Training Module
·         Active Listening Skills
·         Effective Communication Skills
·         People Skills
Retail Sales Training Module
·         What it is all about
·         Products Type & Concept
·         Retail Sales inc Unique Selling Point
·         Customer’s Type
·         Follow Up
Product Knowledge Module
·         Company’s Objective
·         Products Type
·         Brands Background Summary
·         Brands Product Details

Assessment

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